Customized/Personalized Items Order Policy
All personalized orders are final, there is no refund on these items due to the fact of them being specialized to a specific decal. These items can be "corrected " if there are any discretions found to the liking and resolve of both parties.
If a personalized order that is needed for a specific date and the timeframe is not within the usual 2-4 business days for order processing after order placement, a required a 24-hour service request is needed before order placement. Please see the time-sensitive request form on the Contact Us page.
All requests are subjected to approval or denial based upon timing request and current pending schedule. It is not a confirmed order, until you have received a time-sensitive order request confirmation reply.
Please bear in mind, all options will be considered to appease all requests but if no results can be determined for the request, we will gladly notify you in a timely manner that we apologize for having to decline your service request at this time.